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Bibliography Information:
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Call Number:
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HF5415.5 Des. |
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Title:
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Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization |
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Remainder of title:
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Personal name:
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Desatnick, Robert L. |
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Statement of responsibility, etc.:
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Robert L. Desatnick, Denis H. Detzel. |
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Show in OPAC:
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yes |
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MFN:
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6996 |
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Collection:
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HU Reference |
Bibliography Copy Information:
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Barcode # |
Description |
Location |
Status |
Status Dt |
Due Back |
No. of Hold
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Remark |
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H025185 |
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ELM Library |
checked in |
2018-07-04 14:29:53 |
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0 |
Gift |
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Additional Bibliographic Information:
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Subject:
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Customer service. |
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Subject:
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Customer relations. |
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International Standard Book Number:
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9781555484152 |
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Edition statement:
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Rev. ed. |
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Place of publication, distribution, etc.:
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San Francisco |
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Name of publisher, distributor, etc.:
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Jossey-Bass |
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Date of publication, distribution, etc.:
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1993. |
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Added Entry:
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Detzel, Denis |
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